Patient Collections & Payment Portals for Healthcare Providers

Empower patients to pay easily and on time.
At Impact Innovations, we provide patient collections and payment portal solutions that balance financial recovery with a compassionate, patient-friendly approach.

Our digital, PCI-compliant systems simplify patient billing and self-pay outreach—helping healthcare organizations reduce outstanding AR by over 90% while maintaining positive patient relationships.

Patient-Friendly Billing and Collection Solutions

We understand that patient collections are about trust, clarity, and convenience.
Our solutions simplify the payment experience—not strain it.

We deliver:

  • Transparent Patient Statements – Clear, itemized billing to prevent confusion.

  • Digital Payment Options – Credit/debit cards, ACH, and mobile-friendly links.

  • Custom Payment Plans – Flexible installments for self-pay or high-deductible patients.

  • Automated Reminders & Outreach – Gentle follow-ups via email, SMS, and phone.

  • Secure Payment Portals – PCI-compliant platforms ensuring data privacy and reliability.

This holistic approach helps you collect more—while preserving patient satisfaction and loyalty.

PCI-Compliant Payment Portals

Our patient payment portals combine security, compliance, and ease of use.
They provide patients with real-time access to statements, balances, and payment options—all in one place.

Patients can:

  • View real-time billing updates

  • Set up recurring payment plans

  • Download receipts instantly

  • Connect with billing support securely

All transactions are fully PCI-DSS compliant and encrypted for maximum security.

Reduce AR and Improve Cash Flow

We help healthcare providers reduce patient AR by >90% through automation, segmentation, and intelligent workflows.

Our analytics-driven collections process identifies at-risk balances early and activates the most effective outreach—reducing delays and bad debt.

Results You Can Expect:

  • Faster patient payments

  • Increased self-pay recovery rates

  • Reduced administrative follow-ups

  • Improved patient satisfaction scores

With Impact Innovations, collections become smoother, smarter, and more human.

Why Choose Our Patient Collection Services

  • Patient-Friendly Payment Experience

  • 100% PCI-Compliant Portals & Transactions

  • AR Reduction >90% Achieved Consistently

  • Digital Payment & Self-Pay Outreach Tools

  • Customized Payment Plans for Every Patient

Our solutions merge empathy with efficiency—ensuring your revenue goals align perfectly with your patient care values.

Simplify Your Patient Collections Today

Improve cash flow and patient satisfaction with digital, patient-friendly payment solutions.