Accounts Receivable (AR) Recovery & Follow-Up Services
A healthy revenue cycle depends on disciplined AR follow-up. At Impact Innovations, we help healthcare providers regain control of outstanding accounts, reduce aging beyond 30 days, and increase collection predictability through proactive, analytics-driven AR management.
We focus on contacting payers aggressively, resolving claim issues quickly, and giving your organization financial clarity and confidence.
Why AR Follow-Up Is Critical
Even clean claims can get delayed due to payer errors, system backlogs, or missing information. Without consistent follow-up, practices face:
Rising AR aging (30, 60, 90+ days)
Decreased reimbursement rates
Higher write-offs and bad debt
Cash flow instability
Increased administrative workload
Our AR specialists ensure no claim is left behind.
Our AR Recovery Process
We use a structured, technology-enabled approach to recover outstanding payments while enhancing long-term payer performance.
1. AR Stratification & Prioritization
We segment AR based on value, payer type, and days aged:
0–30 Days – Early reminders & status checks
30–60 Days – Payer communication & issue identification
60–90 Days – Escalations, correction requests, and appeals
90+ Days – High-priority recovery with targeted tactics
This ensures high-value claims are recovered quickly and efficiently.
2. Proactive Payer Follow-Up
Our team communicates with payers through calls, portals, and electronic channels to confirm:
Claim receipt
Status updates
Required documentation
Pending actions
Reasons for delay
Each interaction is logged for transparency.
3. Error Resolution & Resubmission
If delays stem from coding issues, missing information, or payer rejections, we correct and resubmit claims promptly—preventing further aging.
4. AR Analytics & Reporting
You receive detailed AR reports that highlight:
Aging breakdown
High-risk or stalled claims
Payer patterns
Collection forecasting
Revenue leakage opportunities
These insights support financial planning and operational decisions.
Performance You Can Expect
<30 Days in AR for most client segments
Increased monthly collections
Reduced write-offs
Higher payer accountability
Transparent AR dashboards
Dedicated AR specialists assigned to your account
We help practices stabilize cash flow and maintain predictable reimbursement cycles.
Strengthen Your Cash Flow
Whether you want to reduce AR days, recover aged claims, or outsource full AR management, our team is ready to support your financial goals.